Welcome to Callee!

Please read these Terms of Use and our Privacy Policy (collectively the “Terms”) carefully, as you agree to these Terms by using the Callee website or services, as described further below.

Callee, Inc. (“Callee,” “our,” “we”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website or services, you consent to the practices outlined in this Privacy Policy.

Children Under the Age of 13

The website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected such information, please contact us immediately at support@callee.com

Information We Collect About You and How We Collect It

We collect the following types of information from you when you use our website or sign up for our services:

Personal Information: Name, email address, phone number, and any other information you provide.

Usage Information: Details about how you use our website, including IP address, browser type, device information, and pages visited.

Communication Data: Call details and recorded messages (if applicable).

How We Collect Information

Directly from You: When you sign up for our services or interact with our website (e.g., filling out forms, making inquiries, etc.).

Automatically: Through technologies like cookies, web beacons, and tracking pixels as you navigate through our website, helping us understand usage trends and improve the user experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To communicate with you, including for service-related notices, updates, and promotional offers (with your consent).
• To monitor and analyze usage trends, helping us improve functionality.
• To fulfill legal obligations and resolve disputes.

Disclosure of Your Information

We may disclose your information in the following limited circumstances:

To Service Providers: We may share your information with third-party service providers who assist in delivering our services, such as call routing, message taking, or technical support, and who are bound by confidentiality agreements.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our Terms, or protect our rights and the rights of others.

We will not sell your personal information to third parties.

Accessing and Correcting Your Information

You can review and change your personal information by contacting us at support@callee.com.  You can request to correct or delete any personal information that you have provided to us.

California Privacy Rights

Under California Civil Code Section § 1798.83, California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at support@callee.com

Data Security

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no data transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your information.

EU-U.S. and Swiss-U.S. Data Privacy Frameworks

Callee complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). We ensure that personal data received from the EU or Switzerland is processed in accordance with the principles of the DPF. For more information on our certification, please visit the Data Privacy Framework Program.

EEA Resident Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access, update, or delete your personal data.
• Object to or restrict processing of your personal data.
• Request the portability of your personal data.

To exercise these rights, please contact us at support@callee.com.

Choices Regarding Your Personal Information

You can manage the communications you receive from us. You may opt out of receiving marketing communications by following the unsubscribe instructions in each email or by contacting us directly at support@callee.com.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page and notify you accordingly, if applicable. By continuing to use our services, you accept the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Callee Support Team

Email: calleedotio@gmail.com